Refund Policy
- 100% Free Refund/Replacement in case of manufacturing defects.
- If the customer paid twice for one transaction, the one transaction amount is going to be refunded via an equivalent source within 3-5 working days.
- To be eligible for a refund, you must be need approval by our team & item must be unused and in the same condition as that you received it. & it’s must be in the original packaging.
- Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, courier charges will be deducted from actual payment and a credit will automatically be applied to your original method of payment, within 3-5 working days.
Return Policy
- Our Customer Service Department is offered to help you must a problem arise along with your order. Please check your packages immediately upon and notify us promptly of any damage or error within 24 hr. Should an item be shipped to you incorrectly, as the results of a mistake on our part, we’ll take quick and appropriate action to correct the problem.
- Before returning any items, please contact the Customer Service Department to Return Material and shipping instructions.
- We will do our best to fulfill requests to return material. Returns accepted for items ordered should be initiated with 24 hr from product delivery.
Shipping Policy
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you are shipping an item over 1500 INR, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Replacement Policy
- The replacement is going to be done as long as there are manufacturing defects and not for size issues or color change. informed within 24 hr of delivery. and after returning the damaged goods we’ll replace the item within 10 business days.
Cancellation Policy
- In case of cancellation of order within 24 hr of the order given, the transaction amount is going to be refunded in MotorBikeCustoms Wallet
Special Note
- Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
- For apply Return / Refund / Replacement We need complete unboxing video without PAUSE or STOP while opening courier package.
- Return / Refund / Replacement / Cancellation policy not available for any customize products because that product we specially make for you & that product we not use for another person so we strictly follow this policy rule.
